Voice Receptionist for Indian hospitals and clinics. It answers every patient call, day or night, in the patient’s own language, and manages the complete booking.
Call the demo line0495-4269039
नमस्ते, मुझे कल डॉक्टर को दिखाना है। बुखार है।
“Hello, I need to see a doctor tomorrow. I have a fever.”
ज़रूर। कल सुबह 10:30 बजे जनरल मेडिसिन में समय खाली है। बुक कर दूँ?
“Of course. General Medicine has 10:30 AM free tomorrow. Shall I book it?”
வணக்கம், நாளைக்கு டாக்டரைப் பார்க்கணும். காய்ச்சலா இருக்கு.
“Hello, I need to see a doctor tomorrow. I have a fever.”
சரி. நாளை காலை 10:30க்கு பொது மருத்துவத்தில் நேரம் இருக்கிறது. பதிவு செய்யட்டுமா?
“Of course. General Medicine has 10:30 AM free tomorrow. Shall I book it?”
నమస్కారం, రేపు డాక్టర్ని కలవాలి. జ్వరంగా ఉంది.
“Hello, I need to see a doctor tomorrow. I have a fever.”
తప్పకుండా. రేపు ఉదయం 10:30కి జనరల్ మెడిసిన్లో సమయం ఖాళీగా ఉంది. బుక్ చేయమంటారా?
“Of course. General Medicine has 10:30 AM free tomorrow. Shall I book it?”
നമസ്കാരം, നാളെ ഒരു ഡോക്ടറെ കാണണം. പനിയുണ്ട്.
“Hello, I need to see a doctor tomorrow. I have a fever.”
തീർച്ചയായും. നാളെ രാവിലെ 10:30-ന് ജനറൽ മെഡിസിനിൽ സമയം ഒഴിവുണ്ട്. ബുക്ക് ചെയ്യട്ടെ?
“Of course. General Medicine has 10:30 AM free tomorrow. Shall I book it?”
ನಮಸ್ಕಾರ, ನಾಳೆ ಡಾಕ್ಟರನ್ನು ನೋಡಬೇಕು. ಜ್ವರ ಇದೆ.
“Hello, I need to see a doctor tomorrow. I have a fever.”
ಖಂಡಿತ. ನಾಳೆ ಬೆಳಿಗ್ಗೆ 10:30ಕ್ಕೆ ಜನರಲ್ ಮೆಡಿಸಿನ್ನಲ್ಲಿ ಸಮಯ ಖಾಲಿ ಇದೆ. ಬುಕ್ ಮಾಡಲೇ?
“Of course. General Medicine has 10:30 AM free tomorrow. Shall I book it?”
Hello, I need to see a doctor tomorrow. I have a fever.
Of course. General Medicine has 10:30 AM free tomorrow. Shall I book it?
Hello, Namaste, Namaskaram, Vanakkam.
After hours the desk is empty. The patient hangs up and calls the next hospital on the list.
2:07 AM · Incoming call · No answer
Every call is picked up on the first ring, at 2 PM or 2 AM, in the caller’s own language.
In an Indian hospital, almost every visit starts with a phone call to the front desk. Swara answers that call, so no patient goes unheard.
Swara asks the patient a few questions about their symptoms to choose the right department. It then checks your Hospital Management Information System (HMIS) for live doctor availability and books the slot during the call. It never diagnoses or prescribes.Asks about symptoms, picks the department and books a doctor live from your HMIS.
Swara sends an automatic reminder before each visit and checks in afterwards, so more patients arrive on time and keep up with their care.Automatic reminders and check-ins, so patients show up.
Swara instantly answers the questions patients ask most, like where a department is or when a doctor sits, so every enquiry gets a reply.Answers common patient questions instantly.
Swara answers day and night, on Sundays and holidays, and handles many calls at the same time without slowing down.Every call answered, day or night, many at once.
Swara answers patient questions about insurance cover, payments and bills.Answers insurance and billing questions.
Hindi, Tamil, Telugu, Malayalam, Kannada, Bengali, Marathi, Gujarati, Punjabi, Odia and English. The patient simply starts talking, and Swara replies in the same language.Speaks 10 Indian languages and English.
Swara answers every call, books appointments and follows up automatically. Patients get a faster, clearer experience, and your front desk takes only the calls that need a person.Patients get a faster, clearer experience, and your front desk takes only the calls that need a person.
With slot-based booking, each patient comes in at a set time instead of waiting their turn.
On call responses, clear information and reminders lead to a better patient experience.
Automatic reminders and easy rescheduling help more patients show up on time.
Typical ranges, not guarantees. Results depend on each hospital’s call volume and how it works today.
Tap a question to see the answer. Anything else, ask us on the demo call.
Book a demoHindi, Tamil, Telugu, Malayalam, Kannada, Bengali, Marathi, Gujarati, Punjabi, Odia and English. A patient simply starts talking, and Swara replies in the same language.
Yes. Swara connects to your Hospital Management Information System (HMIS) to read live doctor availability and book appointments as the call happens, so nothing is entered twice.
Yes. Swara finds the caller’s upcoming appointments, then moves or cancels the one they choose, reading the change back before it acts.
Yes. Once an appointment is booked, the patient receives a confirmation on WhatsApp or by SMS.
No. It asks a few questions to send the patient to the right department and books them in. It never diagnoses or prescribes; clinical decisions stay with your doctors.
The call goes to your front desk whenever a patient asks for someone, or when a conversation needs a human. Your staff take the calls that matter; Swara takes the rest.
Calls are not recorded; only a text transcript is kept, on secure servers in India, encrypted in transit and at rest. Transcripts are deleted after 90 days, only the hospital and authorised Swaram AI staff can see them, and patients can ask to see, correct or delete their data under the DPDP Act. Read how we handle patient data
Less than a week. We load your departments, doctors, timings and FAQs, connect your HMIS, and test with your team before Swara answers a single live call.
No. Calls are not recorded; only a text transcript is kept, and it is deleted after 90 days. If a hospital chooses to turn on recording in future, patients are told at the start of the call, before anything is recorded.
Swara answers them, day or night, on Sundays and holidays, in the patient’s language. It books the first free slot of the morning and sends the patient a reminder before the visit.
Yes. Swara takes many calls at the same time without slowing down, so busy hours don’t leave patients waiting on the line.
Yes. Swara answers patient questions about insurance cover, payments and bills, along with everyday questions like timings and where a department is.
How Swara handles what patients say on a call. Swara is a product of Swaram AI, a brand of Forzeron LLP.
Last updated: 31 October 2026.
Swara is an AI receptionist built by Swaram AI, a brand of Forzeron LLP. When a patient calls a hospital or clinic that uses Swara, we handle the call on that hospital’s behalf: the hospital decides why the information is collected, and we process it for them.
Swara answers the call, asks a few questions to send the patient to the right department, books the appointment in your hospital system, and sends a confirmation and a reminder.
To do that, a call can involve the caller’s phone number, their name, the reason for the visit they describe, the appointment that is booked, and a text transcript of the conversation.
Calls are not recorded. Only a text transcript is kept. If a hospital chooses to turn on call recording in future, patients will be told at the start of the call, before anything is recorded.
All call data is stored on servers in India (Mumbai), on cloud infrastructure that encrypts stored data. Every connection to and from Swara is encrypted in transit.
Call transcripts are deleted after 90 days. Appointment records are kept for as long as the hospital uses Swara, so it can manage its bookings, and are deleted when the hospital stops using the service or when a patient asks.
Only the hospital you called and a small number of authorised Swaram AI staff, who need it to run and support the service, can see call data. Access requires a secure login.
To answer calls, Swara relies on a few specialised providers: telephony, speech recognition and speech generation, an AI language model, and messaging for WhatsApp and SMS confirmations. Each receives only the part of the call it needs to do its job.
Swara does not diagnose or prescribe. It only directs patients to the right department and books them in; clinical decisions stay with your doctors.
Under India’s Digital Personal Data Protection Act, 2023, patients can ask to see, correct or erase their personal data, and raise a grievance.
To make a request, contact the hospital you called, or write to our Grievance Officer below. We respond within 30 days.
Grievance Officer, Swaram AI (Forzeron LLP): enquiry@forzeron.com
Forzeron LLP, Kannur, Kerala 670705, India. LLPIN ADC-9088.
If we change how call data is handled, we will update this page and the date at the top.
The terms for using this website and booking a demo. This website is run by Forzeron LLP, which owns the Swaram AI brand and the Swara product.
Last updated: 31 October 2026.
This website is meant for hospitals, clinics and their staff in India who want to learn about Swara and book a demo. Search engines, AI assistants and other tools are welcome to read, index, quote and link to it. We only ask that no one tries to break or overload it, or reverse engineer the service.
When you ask for a demo or contact us, we use the details you give us (your name, phone number, email, hospital and location) only to get in touch about Swara.
We keep these details for six months after we were last in touch, then delete them. To have them deleted sooner, email enquiry@forzeron.com.
Results such as shorter waiting times and fewer no-shows are typical ranges, not guarantees. Actual results depend on each hospital’s call volume and how it works today.
We work to keep this website accurate and available, but it is provided as is. To the extent the law allows, Forzeron LLP is not liable for any loss arising from use of this website. Your hospital’s use of Swara itself is covered by the agreement it signs with us.
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Kozhikode, Kerala.
We may update these terms from time to time. The date at the top shows when they last changed.
Tell us a little about your hospital or clinic, and we’ll call you back to set up a demo.